Privacy policy


Updated on 12/02/2019

At the FERRER INTERNACIONAL, S.A. GROUP (hereinafter, “FERRER”, “we”, “us” or “our”), we recognise the importance of online privacy and are committed to protecting the privacy of the persons who browse our website (hereinafter, the “User/s”) through the domain name and its subdomains (hereinafter, the “Website”).

1. Subject matter

The purpose of this Privacy Policy is to inform all those persons who access and browse this Website of our practices insofar as the collection, use and storage of personal data are concerned.

Access to our Website does not require prior registration as a User. However, accessing and browsing it implies that the User has accepted this Privacy Policy as well as the Terms and Conditions of Use of the Website in full.

This Privacy Policy only applies to the Website. We do not monitor or approve the content of third-party websites and accept no liability whatsoever for the privacy practices they use. Therefore, we recommend that you review the privacy policies of any third-party websites that you may visit.

2. Data controller and processor


Registered address: Av. Diagonal nº 549, 5ª planta, 08029, Barcelona, Spain

TIN: A-61738993


Data Protection Officer’s contact email:

3. Personal data collected and processed by Ferrer

We only collect the personal data that the User provides to us when filling in any of the forms posted on the Website.

These personal data shall belong to two types of interested parties: healthcare workers and doctors. The personal data shall likewise generally fall into the following categories (hereinafter, the “Personal Data”): 

Personal details: forename, surname, contact email or telephone number, category (health authority or healthcare worker), country and/or FERRER subsidiary.

Connection details: IP address, logs.

As a general rule, providing any personal data required is of a voluntary nature, but refusing to provide such information does not mean that the User shall not be able to use the Website, although some of its functionalities may not be available. Registration on the Website’s private area is one such example.

We likewise advise the Users not to provide their personal data to third parties on questionnaires on the Website’s private area.

4. Purposes of data processing, legal basis and term of personal data storage

As mentioned above, we shall process Personal Data for the following purpose:

Making it possible to use the functionalities made available on the Website, which shall entail the following actions:

                        a. Providing you with information about FERRER’s products through its Website.

                        b. Enabling Users to use the private area.

Term of personal data storage. Your personal data shall be stored for as long as you use the Website. Once you no longer use it, we may keep your personal data on record, which shall be duly blocked, for the term required to comply with the legal obligations to which we are subject.

Legal basis. For points a and b above, the legal basis shall be accepting the Terms and Conditions of Use of the Website.

5. Recipients

The Personal Data may be accessed by third parties that act on behalf of FERRER, provided that the data accessed and processed is essential for FERRER to render a specific service. Should such a scenario arise, FERRER shall in any event enter into the relevant data processing contracts with each of these third parties, which shall solely process these data for the purposes that FERRER determines in each case.

In some cases, we may be obliged by law, a summons or court order to disclose your Personal Data. We may also disclose your Personal Data whenever we consider this necessary to protect the vital interests of any individual, or to exercise, establish or defend our legal rights.

Should a third party acquire any of the entities belonging to the Ferrer group or their assets, we may assign your Personal Data to this third party as a result of the sale, in which case you shall be duly informed about the terms and conditions of the assignment of data. We shall make it clear to this acquiring party that it may only use the Personal Data it receives from us for the purposes for which they were originally obtained.

6. Privacy of minors

This Website is not intended for individuals under the age of 18. We do not, knowingly, collect information on the personal details of persons who do not fall into this age bracket who visit this Website.

7. Commitment to security and personal data protection

FERRER understands that the security of your Personal Data is of utmost importance and we strive to maintain your trust. We use the standard technical and organisational means in the industry to protect the security of the Personal Data that we collect and that you provide to us.

8. Contact details in the event of enquires

The Users may exercise the following rights with FERRER in respect of their personal data: access, rectification, erasure, restriction of processing, data portability and objection.

Furthermore, the processing of the User’s personal data is legitimised by the express consent given by the interested party, who may withdraw her/his consent at any time, without this affecting the lawfulness of the processing based on her/his consent before it was withdrawn.

In order to exercise these rights, the interested party may send a written request to do so accompanied by an ID document and/or information that proves her/his identity, in addition to stating which of the rights listed above is to be exercised via:

                       (i) Email to

                       (ii) Letter addressed to GRUPO FERRER INTERNACIONAL S.A., Av. Diagonal nº 549, 5ª planta, 08029, Barcelona.

We shall examine all requests and submit a reply within the period of time established by the laws in force. However, you should be aware that certain information may be exempt from such requests in some circumstances as they may include Personal Data that we must continue to process to protect our legitimate interests or to comply with a legal obligation.

In any event, the User is entitled to file a complaint with the relevant supervisory authority should she/he deem fit.

9. Changes to our Privacy Policy

This Privacy Policy may be reviewed and amended from time to time. Therefore, the date of the last version shall always be stated so that the User is aware of when it was modified for the last time. In line with this, we would urge you to review this page in order to be up to date with our practices and your rights.

We shall use the Personal Data in accordance with the Privacy Policy in force at the time the information is collected. Should we intend to make material changes to how we use your Personal Data, we shall inform you in advance and you shall be given the opportunity to choose whether you would like us to use your Personal Data for new or different purposes.

10. Cookies

This website does not install proprietary or third-party cookies.